LEADERS TALK ON SHARED SERVICES DOESN’T ALWAYS MATCH REALITY
Whether its telecomm solutions for small agencies, combined administrative functions, or shared data storage capacity, federal leaders talk a lot about shared services. The topic, indeed, is nothing new, though the Trump Administration is making it a key part of the President’s Management Agenda (PMA). All of this senior-level hype, though, doesn’t always match the reality that shared services projects are tough to pull off at lower levels. It seems that giving up ownership, real or perceived, is not something that comes naturally to federal Read more