Monthly Archives: June 2022

GSA FOCUSES ON CUSTOMER EXPERIENCE & “NORTH STARS”

Customer Experience (CX) is the new major focus area for GSA’s Federal Acquisition Service (FAS), according to remarks made by Deputy Commissioner Tom Howder at the recent Coalition for Government Procurement Spring Conference.  Everything that FAS does will be looked at through the lens of CX.  In addition, FAS has three “North Stars”:  1.  Deliver value to customer missions; 2. Create and support innovative, compliant, and resilient marketplaces; and 3.  Make it easier for industry to do business with FAS.  This includes easier contracting and better post-award support from GSA.  Howder’s themes were echoed throughout the conference by GSA speakers.  Assistant Commissioner for the IT Category Laura Stanton reiterated that her office Read more

WITH PERSISTENT TRANSITION ISSUES, IS THE COMPREHENSIVE TELECOM CONTRACT DEAD?

GSA keeps pushing back deadlines for agencies that have not yet transitioned their telecommunications infrastructure to the EIS contract, despite contracts being awarded nearly five years ago and a 100% transition deadline of September 30th.  That deadline will not be met as the agency most recently invoked the EIS contract’s Continuity of Service (COS) clause that will allow the departments of Defense, Homeland Security and Justice to have until May 31, 2024 to transition, with only an MOU on how that will done in place by the end of the current fiscal year.  This move comes after multiple other GSA actions giving smaller agencies more time to transition and extending legacy contracts out that EIS was supposed to replace. Read more

GOOD NEWS: PEOPLE ARE GETTING OUT MORE/BAD NEWS: THEY DON’T ALWAYS BEHAVE THE WAY THEY SHOULD

Your people are your brand.  This phrase needs to be at the forefront of the minds of senior contractor officials as people begin to interact more in person at conferences and other events.  Folks cooped up for long periods of time may need a reminder that they represent the company, not just themselves, when they venture back into the real world.  Your company may want to offer some refreshers if it’s been awhile since members of your team attended in-person business gatherings.  This is especially true since interactions generally continue to Read more

DO YOU KNOW WHAT’S IN THAT?

Few people would eat something if they didn’t know what it was.  Blindly accepting anything that’s offered could leave a bad taste in your mouth, or trigger something more serious like an allergy.  Remarkably, though, contractors sign agreements all of the time without looking at actual contract clauses.  This has resulted in more than a few having a very bad taste in their mouth indeed and/or a serious compliance allergy.  Allen Federal can provide a review of your contracts and contract clauses and let you know if there are terms you may not have known about, clauses that you’d thought you’d negotiated out, or other potential compliance problems.  We’ve reviewed hundreds of contracts and many more clauses.  Contact us at info@allenfederal.com to see what we can do for you.

DO YOU KNOW WHAT’S IN THAT?

Few people would eat something if they didn’t know what it was.  Blindly accepting anything that’s offered could leave a bad taste in your mouth, or trigger something more serious like an allergy.  Remarkably, though, contractors sign agreements all of the time without looking at actual contract clauses.  This has resulted in more than a few having a very bad taste in their mouth indeed and/or a serious compliance allergy.  Allen Federal can provide a review of your contracts and contract clauses and let you know if there are terms you may not have known about, clauses that you’d thought you’d negotiated out, or other potential compliance problems.  We’ve reviewed hundreds of contracts and many more clauses.  Contact us at info@allenfederal.com to see what we can do for you.