TRUE OR FALSE: MOST FEDERAL COMPLIANCE ISSUES COME FROM THE FEDERAL TEAM

A sales executive under pressure to make a quarterly number “discovers” the military base down the road from your branch office.  An appointment is made and a sale is closed.  Later, the executive sends his new client a pair of Boston Red Sox tickets as a thank you.  Your federal team never even knew about it, but now you have a compliance problem.  The scenario above is not imagined, similar ones play themselves out all the time (not withstanding that there aren’t any Red Sox games currently).  That’s why the answer to the question above is “False”.  While your federal team may not be perfect, substantial evidence suggests that a company’s largest liability for non-compliance can come from people outside your federal business operation.  That’s why training for all of your sales and marketing professionals is a best practice.  It need not be the same full-on training the federal team receives, but everyone should be aware of the special rules surrounding the conduct of federal business.  Some companies even go so far as to strictly regulate who can and cannot call on federal customers.  This takes coordination and communication at the senior level of the company.  That’s the point.  Federal contract compliance is everyone’s business.  Make sure your company knows about your federal business and what it means to the company overall.