The General Services Administration runs multiple “Interact” sites meant to be the primary way through which the agency communicates with industry.  Any contractor that has asked a question to a GSA contracting official over the past several years has probably been directed to the pertinent Interact site for an answer.  That’s great, so long as the Interact sites are regularly updated and communicate useful information.  A recent review by Allen Federal, however, showed that three of four major Interact sites have not been updated for a month or more, even as critical developments around the agency’s IDIQ contracts unfold.  As of today, the OASIS+ Interact site has gone 30 days without an update, even though OASIS+ needs to move quickly to a new RFP that will now contain a new contract level pricing component about which industry has officially been told nothing.  The POLARIS site for GSA’s ill-fated small business IT contract has gone over 40 days without an update, leading to speculation that the next update may include an internment notice.  Alliant 3, which will face the same issues as the first two contracts, hasn’t been updated for 90 days.  That’s a long time, even if the final RFP isn’t scheduled for release until early FY’24.  Only the GSA Schedule Interact site seems to be updated regularly.  Our recent review showed that the Schedules site is updated every 10-14 days.  Useful and timely communication are acknowledged hallmarks of good acquisition.  The Interact system is supposed to promote that best practice.  Not maintaining the sites properly not only defeats the purpose but encourages companies to reach out to their contacts individually, requiring more work from GSA officials who must answer the same questions multiple times.  The Merriam-Webster on-line dictionary defines “inter” as “between: amongst: in the midst”.  GSA’s Interact sites need to ensure that they are maintaining that standard by promoting communications “between” industry and government so that each stakeholder feels that they are “amongst” their peers and “in the midst” of proper information.