GSA’S TELEWORK APPROACH FRUSTRATES INDUSTRY & OTHERS

If anecdotal evidence is anything to go by, GSA leaders may love their telework approach and consolidation at 1800 F Street, but practically no one else does.  Multiple contractors report that their CO’s are available to meet only one day a week.  This leads to short, hurried meetings or substantial difficulty in rescheduling if the CO becomes ill, snow hits Washington, or some other interference crops up.  Additionally, meeting appointments that are handled by schedulers result in the scheduler not being in the office for the day of the meeting, meaning that either no one is available to escort a civilian visitor inside or is there to explain to the official why that meeting appeared on their calendar in the first place.  These, too, can lead to last-minute cancellations or delays.  Line level agency employees seem none-too-pleased with the lack of privacy and team cohesion as well.  CO’s need to have some privacy in order to negotiate sensitive pricing and other terms.  People like to be in proximity to others on their team.  The current office layout makes each of these difficult, if not impossible.  Telework was pitched as a time and money saver.  The reality is that it costs people in both government and industry time, efficiency, a sense of team, and opportunity.  GSA consolidation & telework may have looked good in theory, but have caused the agency and its partners to lose ground in practice.